TERMS & CONDITIONS

FREE SAMPLES

Free samples of most Trion products are available upon request. We reserve the right to limit quantities. Samples are sent via the United States Postal Service, Courier Ground or equivalent. Upon request, samples can be sent express, but the expenses incurred are the responsibility of the recipient.

CUSTOM ITEMS

If you require an item not shown in this catalog, our capabilities range from design of your part to tooling to production of the finished item. Our high-speed, computer-controlled wire forming, metal stamping and plastic extrusion facilities are unmatched in the industry. Trion will consider a custom item order as fulfilled with a final quantity of 5% above or below the quantity ordered. Prototypes and new designs are the intellectual property of Trion Industries, Inc.

SPECIAL PACKING

Packing is noted where applicable throughout our catalog. Packing to your specific requirements in poly bags or cartons is possible. Contact your Trion Representative to discuss your needs.

PRICING, QUANTITY MINIMUMS AND QUANTITY DISCOUNTS

Due to the variability of raw material costs, pricing is subject to change without notice. Minimums may apply on some specialty items, finishes, colors and polymer materials. Trion reserves the right to institute or change minimum order quantities on products without notice.

Special pricing may be available on larger quantities. Contact your Trion representative.

TERMS & CONDITIONS

Cash Terms: Net 30 days, on approval of credit. Please allow one to two weeks for the setup and processing of new accounts. Visa, MasterCard and American Express accepted, and qualify for immediate processing without any delay for account setup.
An interest rate of 1 1/2 percent is applied to all overdue invoices.

MINIMUM ORDER $100

Any order under $100 minimum will be charged an extra $10 handling fee. Less than minimum orders are available by credit card, COD or CIA (cash in advance) unless you are a current customer with an established account and approved credit. Small orders must be in Trion standard pack. Small orders under the $100 minimum are not returnable.

EDI – ELECTRONIC DATA INTERCHANGE

EDI provides for the exchange of electronic business documents between trading partners in a standard format. Through EDI you can place your orders directly. For information on an EDI partnership with Trion contact our EDI coordinator.

PATENTS

Trion fixture designs are the protected intellectual property of Trion Industries, Inc. Many items in this catalog are protected by patents/patents pending.

PRODUCTION NOTES

Product photography is taken in, or simulates, a retail environment and is not meant to imply endorsement by any brand or manufacturer.

SHIPPING & HANDLING

All orders are shipped F.O.B. Wilkes-Barre, PA. Unless specified otherwise, choice of freight carrier will be at Trion’s discretion. All pre-paid shipments will include a service charge. All express and other special shipping arrangements must be specified in advance at the time the order is placed.

Shipping and delivery dates are approximate and are based upon our best estimates, and receipt of all necessary information from the purchaser. Trion is not responsible for delivery delays due to circumstances beyond our reasonable control.

Failure to notify Trion of defects or damage within 15 days of shipment will constitute acceptance of the order.

Non-Truck Shipping Charges Add handling charge of $2.00 per carton.

An additional $5.00 charge per address will be added to drop shipping orders of 3 or more locations.

Per pallet charge of $6.00 to meet regulations insuring insect free pallets for international shipments.

There is a $25.00 per pallet per month warehouse storage and handling charge on any order that has not been picked up from our shipping department within 10 business days of the agreed upon ship date.
Likewise, orders held for long periods in our warehouses will incur fees for inventory tally and record keeping.

RETURN MERCHANDISE POLICY

All return requests must be within 30 days of purchase. Returns must be authorized and an authorization number must be issued from the factory. Unauthorized returns will be refused. All returns are to be sent freight prepaid within 30 days of issuance of authorization number. A 25% service charge is made on all returns.

Custom orders, special packed, and special finish items are not returnable. Colors other than those carried in stock are not returnable. Special run quantities of an item may be returnable subject to the inventory requirements of Trion.

PRODUCT & OTHER LIABILITY

Trion stands behind the quality of its workmanship and products, limited to the repair or replacement of the defective items, or product credit at Trion’s discretion. Trion is not responsible for consequential damages resulting from the proper or improper use of our products. The purchaser assumes all risk of liability and damages due to use of the products.

Trion reserves the right to discontinue, or change the design, materials, and manufacturing process of items without notice.

Trion is not responsible for delivery delays due to circumstances beyond our reasonable control including but not limited to shortages of materials.

SMS Terms & Conditions

SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Trion Industries, Inc., you may receive messages related to the following:

  • Internal employee communication during weather-related closures.

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to five (5) SMS messages per week related to weather-related closures.
Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Trion Industries, Inc. in the following way(s):

  • By submitting a paper form to Human Resources.

Opt-Out Method:STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. You may also get assistance directly from us at https://www.triononline.com/.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit https://www.triononline.com/.
  • Message frequency may vary.
TERMS INCORPORATED BY REFERENCE

These terms are our normal basis of business and are incorporated by reference in any contract, order or purchase.

Last Updated: 20 April 2026

PRODUCT LINES

TRION NEWS

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DAVID R. THALENFELD

Founder, 1919-2009

David R. Thalenfeld, known as “Bud” to family and friends, was a hardworking businessman, devoted family man, and the founder and inspirational leader of Trion Industries. His early business career included running a chain of 5 & dime stores in the New York City region, where he developed his concepts that led to the foundation of Trion Industries in 1965. Formed with two other partners, David eventually bought them out and relocated to Wilkes-Barre PA, where he taught his son John the family business. David was a board member and treasurer of POPAI (Point of Purchase Advertising International) and a founding member of WiFAB (The Wire Fabricators Manufacturers Association), which evolved into the present day PDMF Permanent Display Manufacturers Forum. He was inducted into the POPAI Hall of Fame and held over 88 patents for display innovations.

David served in the U.S. Army Air Corps 11th Bomb Squadron in China during the Second World War, then he attended classes at New School University. His favorite story (and something that is hung up around the Trion offices and factory) is at a business conference, when asked what he wanted to do, his immediate answer was, “I want to have the best factory in the world making what we make and I want to have a lot of fun creating it.”

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JOHN S. THALENFELD

President & CEO, 1984-2024

Born in Queens, New York, in 1956, John Thalenfeld has worked his way up the ranks at Trion Industries, first in 1972 as a packer, to the current President and CEO. Being the son of David Thalenfeld, John learned first hand experience working in the family’s 5 & dime store as a child, and later working directly under his father at newly formed Trion.

After attending New York University and Wilkes College, John was a moving force behind relocating the factory to Wilkes Barre PA, and has advanced an environmental stewardship and community and employee engagement agenda unique to Trion.

John passed away unexpectedly in February 2024. All who knew him, his corporate endeavors, and years of involvement in community charitable efforts mourn this unfathomable loss. The corporation’s officers, management, and employees pledge to carry on with all of John’s undertakings in his absence. John would want us to continue serving our customers and our community to the best of our abilities.

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SAM ROSTOCK

Chief Financial Officer

The CFO of Trion Industries, Sam Rostock, has an education from the University of Scranton, with a Bachelor of Science in Accounting as well as a Master of Business Administration in Finance. Following graduation, Sam worked as a certified public accountant, a financial planner, and an educator. Sam enjoys golf and basketball, as well and historical research and woodworking.

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JOE MILES

Director of Distribution & Logistics

The Director of Distribution & Logistics here at Trion has over 20 years experience in manufacturing, distribution, and customer service. His educational background includes the Breeden School of Welding, Penn State University for Business Administration and Logistics, and the Juran Institute for Total Quality Management.

He loves his wife, two sons, and friends, and is a PA football fan, rooting for Penn State and the Steelers. His personal mantra is “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.” – Ronald Reagan.

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BARBARA KLING

Barbara has been with Trion for many years and has extensive knowledge and expertise in her field.

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TONY KADYSEWSKI

Director of Marketing Communications

As the Director of marketing Communications at Trion, Tony directs Trion advertising. A background in engineering, planning, network administration, electronic prepress, copywriting, and agency work, not to mention three degrees from Penn State, are all applied to Trion’s mass media involvements. Madly in love with his wife and devoted to his family, Tony’s life mantra is “Confront the universe with good intentions. It will reward those intentions. Just not in the way you expect.” – G’Kar, Babylon 5.

CHECK OUT MY BLOG to see all that’s new and unique in micro fixturing across retail!

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MIKE GAGATEK

Quality Assurance Manager

Mike Gagatek, has 28 years of experience in machine shop and tool room management as well as extrusion, stamping, and wire-form machinery. Having acquired his engineering training from Luzerne County Community College, he is the perfect candidate for the Quality Assurance Manager. Loving all things machinery, Mike is an avid motorcyclist and enjoys motocross.

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CRAIG WEISKERGER

Director of Sales & Marketing

Years of experience as an accomplished sales and marketing professional contributes to Craig Weiskerger’s position as Trion’s Director of Sales & Marketing. Since graduating from Bloomsburg University, his leadership has been enriched by highly successful roles spanning the salt, oil & gas, and manufacturing markets. Craig enjoys spending time with his family, hiking, listening to music, kayaking, and skiing.

“Surround yourself with good people. Remind yourself that there are more good people than bad people in the world, and we need to speak up.”” – Unknown

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RICH WILDRICK

Director of Engineering

As the director of engineering, Rich’s education at Penn State in Mechanical Engineering as well as his 17+ years in machine and product design are invaluable. His experience ranges from design to sales, all focused on the fixtures for retail and POP industries. His school heritage remains, as Rich is an avid Penn State football fan, as well as a Penguin’s hockey fan. Rich also enjoys listening to music, spending time with his family, and riding motorcycles.

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